Earn lifetime service benefits

Fixing a sidelined printer can be a real blow to your budget, but with Xerox eConcierge, it's free. You earn service coverage through Xerox — worth $55-$800 a year — just for buying your usual supplies. Service coverage starts after 30 days and the second supplies order for each printer and continues until you stop buying supplies through the program.

No more out-of-toner surprises

The Supplies Assistant desktop app tracks supply levels in the background and lets you know when supplies are low. No more printer downtime waiting for supplies to arrive or pricey overnight shipping charges.

End supplies confusion

The Supplies Assistant desktop app identifies your printer model and tells you exactly which supplies you need.

No mark-ups

Your supplies come from Shop Xerox and cost the same as they do on the Shop Xerox website.

You're in control

If you have many printers on your network, it's easy to tell the Supplies Assistant app which printers to track and which to ignore. And Xerox eConcierge is contract free — you can leave the program at any time.

Track all your printers

You can even use Xerox eConcierge to track and buy supplies for popular Brother, HP, Lexmark and Samsung printers. All supported devices (pdf)